I put my sweet hat up there and now it’s gone. What happened?
If your sweet hat does not comply with The Rules it can be removed at any time.
I posted a link to my sweet hat on Twitter with the #sweethatclub hashtag and it’s not there. Why didn’t it show up?
You can’t add a hat just by posting it on Twitter. Add it by following the instructions on the Join page.
How do I remove my sweet hat or update the information on my page?
I submitted my sweet hat with Instagram and it’s not showing up. Why?
If your Instagram account is set as private we won’t be able to see it. You can turn privacy off, submit your photo, then turn it back on. If you’re still having problems, send us an email and we’ll see what’s going on.